I am writing to you with regards my experience to date with LFS.
As a long serving Civil Servant I made numerous calls to your offices to discuss the mortgage process long before we were actually in a position to apply! Even still, I was always greeted with the encouragement of your team and guidance that was needed at each stage.
Last year was a whirlwind for our family as our son was born in April while sharing husbands childhood home to save our deposit, so the hunt was well and truly on!!!
From the moment Claire took on our application to mortgage approval to sale agreed, and Orla arranging mortgage protection, we knew we were in the right hands!! The advice and guidance you gave us through the tricky mortgage application procedure was truly like the reassuring hand on your shoulder. We were kept included and informed at each step and after a decade of renting we finally made it happen, to get the keys to our very own home!! I can’t describe what that means to us but we want you to know that we would have not gotten there without your tireless work and dedication!
The proactive approach and personal touch you give your customers does not go unnoticed and is continually appreciated.
So we want to say a BIG THANKS to you all and keep up the good work!!
Jennifer and Neil