Our Customer Charter

You can expect the following from Lyons Financial Services

customer charter

  • Client interest at our core: We engage with our clients with absolute integrity and impartiality, putting your interests at the core of everything we do.
  • Easy to do business with: We will carry out our business in an efficient and pleasant manner. We want you to enjoy dealing with us.
  • Professional & skilled people: We appoint highly skilled and qualified individuals to our team who will manage your interests in a highly professional manner.
  • Highest service standards: Service excellence is a key fundamental of our business. We make our processes as simple as possible for you.
  • Continuous Development: Our culture is based on continuous development. This applies to our people, our advice process, our products and our service.
  • Compliance best practice: We adhere to best practices as outlined by the Central Bank of Ireland and stay up to date with all legislative and regulatory changes.

What Our Clients Say

Just want to say thank you for all your help and advice and for being so patient with us. We are so delighted with our new home. We couldn’t have done it without you. Thank you and God bless.

Mae & Ramir

Many thanks for all your assistance in dealing with my claim under the Income Protection Scheme for period Jan 16 to Nov 16. For your efficiency and keeping in touch with me throughout and for all your work with the insurance company.

Rosaleen, Co. Laois

Many thanks for all your help and assistance in switching our health insurance. We were anxious about switching but you made the whole thing so easy and saved us a fortune as well. We can now afford a family holiday as a result.

Eamonn and Jackie, Co Galway

Lyons Financial Services arranged our Mortgage, Income Protection and Health Insurance and saved us so much time and money. They are so nice and efficient; we will always deal with them in the future.

Angela & Peter, Tuam, Co. Galway

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